Overview

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. 

JOB PURPOSE

We are hiring a Team Manager to join our Regent Street flagship, supporting the Store Director, Assistant Store Director and fellow Team Managers to drive category performance and deliver an exceptional Burberry experience. This role plays a key part in leading and developing the sales team, combining commercial insight with inspiring people leadership. Through real-time coaching and hands-on floor leadership, you will help bring Burberry Behaviours to life for both clients and colleagues.

RESPONSIBILITIES

  • Partner closely with the management team and advisors to drive category performance and commercial results.
  • Lead, motivate and supervise the sales team on the shop floor to deliver consistently elevated customer experiences.
  • Drive sales goal attainment through active floor presence and real-time performance coaching.
  • Role model Burberry Behaviours, embedding brand values into daily ways of working.
  • Support talent development through regular feedback, coaching and performance conversations.
  • Contribute to a positive, inclusive and high-performing team environment within the Regent Street store.

PERSONAL PROFILE

  • Proven experience leading teams within a fast paced premium or luxury retail environment.
  • Commercially minded, with a clear understanding of how to drive category performance and sales outcomes.
  • Confident coaching others in the moment, with a people-centred and supportive leadership style.
  • Passionate about delivering exceptional customer experiences and building long-term client relationships.
  • Collaborative and adaptable, thriving in a varied flagship environment.
  • Aligned with Burberry values and motivated by purpose-led luxury.

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

 

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