Store Operations Assistant – Bicester Village

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. 

JOB PURPOSE

Do you thrive in a fast-paced environment where every detail matters? Are you passionate about delivering excellence behind the scenes and supporting a world-class retail experience? If so, we’d love to hear from you!

As a vital member of our store team, you’ll bring energy, organisation, and precision to ensure our back-of-house operations run seamlessly. Your role will be key in supporting the store’s success and elevating the client experience.

RESPONSIBILITIES

• Taking ownership of inventory control – receiving deliveries, checking stock accuracy, and reporting any discrepancies with confidence.
• Supporting the sales team by ensuring products are available quickly and efficiently, including Omnichannel requests and stock pullbacks.
• Keeping the back-of-house area organised, safe, and compliant with operational standards.
• Performing quality control checks on all products to maintain the highest brand standards.
• Assisting with aftersales services such as alterations, repairs, and personalisation – helping us go above and beyond for our clients.
• Ensuring all stockroom equipment is working smoothly and raising issues promptly when needed.
• Handling administrative tasks with ease – from answering calls and liaising with customer service, to managing supplies and day-to-day admin.
• Getting involved with exciting ad-hoc projects – from supporting events and visual merchandising to stock takes and more!

PERSONAL PROFILE

• Outstanding organisational skills with an eye for detail.
• Clear and confident communication skills, both written and verbal.
• Proficiency with Microsoft Office (SAP experience a bonus!).
• A proactive team-player attitude with the ability to thrive in a dynamic, busy environment.

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.