Overview
Sales Manager (9 Months Maternity Cover) – DoubleTree by Hilton Brighton Metropole
WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD’S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. – No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow
Please note that this is a maternity cover. The role will be offered as a fixed-term contract for 9 months, starting from 01/12/2025. If, however, you can start earlier we can start the role as a Sales Executive.
A WORLD OF REWARDS
• Annual Salary of £33,125 + bonus
• Free and healthy meals when on duty
• Grow your Career!
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Discounted Car Parking
• Up to 4 weeks temporary accommodation if relocating at a discounted rate
• Modern and inclusive Team Member’s areas
What will I be doing?
As Sales Manager, you will play a pivotal role in driving revenue growth and positioning the hotel as a market leader. Your focus will be on identifying and securing new business opportunities, with a particular emphasis on the MICE segment, while nurturing existing relationships to generate repeat business. You will be proactive in analysing market trends, competitor activity, and customer needs to develop and execute strategic sales initiatives across all revenue streams.
Business Development & MICE Focus
• Proactively hunt for new business opportunities, especially within the MICE sector, including corporate meetings, conferences, and group events.
• Build and maintain strong relationships with event planners, corporate clients, and travel agencies to drive group bookings and event revenue.
• Attend industry networking events, trade shows, and exhibitions to promote the hotel and generate qualified leads.
Market Analysis & Strategy
• Analyse local market trends and competitor activity to identify emerging opportunities and threats.
• Recommend and implement strategies that enhance the hotel’s competitive positioning and revenue performance.
Sales Execution
• Develop and manage customer accounts, travelling within the local area and beyond to secure new business and grow market share.
• Negotiate room rates, packages, and event contracts with corporate and group clients.
• Collaborate with internal departments to deliver seamless guest experiences and tailored event solutions.
Reporting & Performance
• Produce accurate and timely sales reports, including lead generation, appointments, conversion rates, and pipeline updates.
• Monitor and manage personal performance in line with company policies and KPIs.
Client Engagement
• Respond to client inquiries promptly and professionally, providing expert guidance and solutions.
• Represent the hotel at UK and international sales events, showcasing its offerings and building brand awareness.
What are we looking for?
A Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure and under own initiative
• Experience in a sales role with a proven track record to close a sale
• Proactive mind-set
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Knowledge of local market
• Knowledge of hospitality
• Passion for sales and for achieving targets and objectives
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
Find out more about all our brands and hotels – Hilton Brands | Global Hospitality Company
Exact Location: Kings Road, Brighton, England, BN1 2FU, United Kingdom
