Overview
Head of Central Supply Operations – Newcastle Upon Tyne, Tyne and Wear
Vacancy Information
We’re looking for a strategic and forward-thinking leader to head up our Central Supply Chain Planning and Operational Efficiency teams. This is a high-impact role where you’ll drive performance, efficiency, and alignment across our supply chain operations. You’ll work closely with senior stakeholders, influence decision-making, and lead initiatives that support long-term business success. In return we can offer:
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Management Bonus Scheme which is worth up to 30% of your salary
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Pension scheme with matching employer contributions up to 7%
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Company car or car allowance
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Colleague discount, up to 50% off our own-produced products
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Profit share – We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year
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25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day
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The opportunity to purchase additional annual leave twice a year
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Colleague share plans, giving you the opportunity to save and invest in Greggs, with the chance to buy Greggs shares at a discounted rate
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Private Medical Insurance which is free for you and subsided for your dependants
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Income Protection should you become unable to work due to long-term sickness
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Death in service benefit which provides a lump-sum payment equal to 4 times your year’s salary
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Virtual GP, Physiotherapy and Lifestyle Consultations – we provide access to a fantastic total wellbeing app for you and your family
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Employee Assistance Programme – we provide all colleagues with access to an EAP helpline providing mental health support as well as financial and legal support
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Savings and discounts, including digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers
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Career progression and learning and development opportunities
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A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge
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Colleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another
About the role
What you’ll do
- Lead our Operational Efficiency team across manufacturing, logistics, and transport functions
- Develop team succession plans and deploy labour utilisation tools across sites
- Introduce control systems and a Greggs Operating System to improve supply chain performance
- Lead and coordinate central Supply Planning Team activities aligned with strategic and operational goals
- Influence senior stakeholders to ensure site teams have the right resources to meet customer demand
- Ensure Commercial Team is aligned and working towards shared objectives
- Use data and BI insights to identify site improvements and lead automation studies
- Promote a culture of customer focus, achievement, and accountability across planning and efficiency teams
- Oversee resource planning to maximise value and support wider business initiatives
- Ensure labour deployment meets statutory requirements and reflects best practice
- Lead budget planning and identify cost-saving opportunities across the supply chain
- Communicate progress and initiatives clearly across sites and leadership teams
- Collaborate with systems and communications managers to ensure tools and messages drive engagement and efficiency
About you
We are looking for highly experienced, talented individuals with drive, who can demonstrate:
- Proven senior management experience in an operational efficiency/workforce planning role.
- A proven track record of delivering high levels of customer satisfaction within a central supply chain function.
- Experience of managing and delivering a significant budgetary responsibility
- The ability to think about the wider picture and make sound decisions.
- Experience of working with and influencing senior management.
- Experience of developing innovative solutions and contributing to strategic planning.
- Extensive vocational experience
- Strong systems knowledge and capability
About Greggs
Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We’re hard-working, but above all else we’re family; and it doesn’t matter who you are, where you’re from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views. We’ll make sure you have the skills and knowledge you need to have a great career with us.
