Overview
Head of Analytics – London, Greater London
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
Summary
Summary
As the Head of Analytics for the Retail business, your primary purpose is to lead and shape the analytics strategy, vision, and initiatives within our organisation. You will be at the forefront of driving data-driven decision-making, harnessing the power of data to deliver transformative insights that guide strategic direction, enhance operational efficiency, and foster innovation.
You will drive the data transformation by enabling the democratisation of data and information through the delivery of analytical and data self-service solutions. Encouraging and facilitating a culture of data-driven decision-making, whilst demonstrating the commercial benefits of a data and analytical-driven approach.
All the details
Who you are
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Oversee the development and execution of advanced analytical methodologies, and data solutions, ensuring that data-driven insights provide a competitive edge
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Work as a key member of the Data Analytics leadership team to provide and enable a framework that promotes and encourages team collaboration, knowledge sharing, analytical development, and progression
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Work with business leaders to demonstrate the power and value of a data-driven approach to decision-making, and how it can contribute to the strategic goals of the business. Acting as a data and analytical consultant to help identify opportunities, and drive understanding and cultural change
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Establish empowered and accountable high-performing teams through coaching and mentoring. Setting the tone as a thought and servant leader to create a culture of continuous improvement.
What you will do
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Your primary purpose is to lead and shape the analytics strategy, vision, and initiatives within our retail organisation, harnessing the power of data to deliver transformative insights that guide strategic direction, enhance operational efficiency, and foster innovation.
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You will oversee the development and execution of advanced analytical methodologies and solutions whilst having overall accountability for delivery and benefit realisation
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You will be responsible for leading, evangelising, and championing the adoption of our data platform and analytical technologies, staying up to date with emerging trends and cutting-edge technologies in data analytics and artificial intelligence
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You will be instrumental in the continuous improvement of data-driven processes, promoting data integrity, quality, and consistency
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You will have extensive experience in analytics management and leadership within retail, with excellent leadership skills and the ability to communicate effectively with both technical and non‐technical individuals including director level.
What’s in it for you
Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.
Here are some of the benefits we offer that make working for M&S just that little bit more special…
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After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
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Competitive holiday entitlement with the potential to buy extra holiday days!
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Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
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A generous Defined Contribution Pension Scheme and Life Assurance.
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A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
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Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
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Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
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Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
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A charity volunteer day to support a charity or cause you’re passionate about through a dedicated day away from work.
Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
