Overview
Front of House Supervisor – Mansfield, ng20 8ry
Company Description
Job Title: Front of House Supervisor
Location: Shirebrook
Salary: £12.50 per Hour
Why Join Us?
- 28 days holiday (including bank holidays)
- 3 volunteering days to give back to causes you care about
- 3 days grandparent leave for those special family moments
- 24 weeks enhanced maternity leave
- Bespoke training & development opportunities
- Pension & life insurance
- Discounts on high street brands, cinema & holidays via the Perkbox App
- Wellbeing hub & access to employee assistance programme
- Free meals while at work
- Career development & HIT Apprenticeships for all experience levels
About the role:
We are seeking an enthusiastic and customer-focused Front of House Supervisor to oversee the smooth delivery of service at our busy location. Working closely with the catering and kitchen teams, you’ll ensure every customer enjoys a warm welcome, exceptional service, and high-quality food presentation. This is a hands-on role, perfect for someone who thrives in a busy hospitality environment and enjoys leading a team to deliver excellence.
At BaxterStorey we offer an exceptional culinary playground where your creativity can flourish and your talents shine. We wholeheartedly believe that the best food comes from nurturing talent and empowering our chefs to continuously evolve and refine their craft, that’s why invest in you to develop your professional growth. As a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
Job Description
Key Responsibilities
- Lead and motivate the front-of-house team to deliver excellent service
- Maintain high standards of food presentation and dining area cleanliness
- Ensure all hospitality events run smoothly and professionally
- Monitor and respond to customer feedback in a positive and proactive way
- Support with ordering, stock control, and record keeping
- Uphold all food safety, allergen, and health & safety procedures
Qualifications
Candidate Profile
- Experience in a front-of-house or customer service supervisory role
- Strong leadership and people skills, with a positive and approachable manner
- Excellent communication skills, both face-to-face and written
- Well-organised, with the ability to prioritise tasks in a busy environment
- Knowledge of food safety and allergen management procedures
- Passionate about hospitality and delivering a great customer experience
Additional Information
BaxterStorey Values:
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
WHOLEHEARTEDLY POSITIVE
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
This appointment is offered on the return of satisfactory professional references.
