Overview

Business Services Co-ordinator – Polesden Lacey – RO,Dorking, United Kingdom

Are you an engaging individual who is known for their exceptional organisational skills, with a love for delivering first class support? We have just the role for you as a Business Services Co-ordinator. 
You’ll work 37.5 hours per week. No weekend or Bank Holiday working is required.
Interview date: 1st December 2026 
Internally you’ll be known as a Business Services Co-ordinator (office based)
Your contractual location will be Polesden Lacey and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview.
As part of this regional role, occasional travel across London and the South East will be required to attend meetings, training events and team activities.
Our regional Business Services team are responsible for providing a high-quality support service to colleagues across London and South East. Working with minimal supervision, you’ll use your initiative to manage your own time and work packages. 
Your responsibilities will include a variety of tasks including office management, stakeholder support, archiving and records management, data handling, Sharepoint site editing and diary and calendar management. 
We’re a flexible team that support the needs of our organisation and region so it can be a very diverse role. No matter what you’re working on, you’ll champion best practice and confidently challenge the status quo when you think there’s a better way of doing something. 
You’ll want to help others to the best of your ability and be comfortable working with a wide range of team members and different disciplines. You’ll use your role to build and maintain positive relationships with property staff, regional specialists and external stakeholders.
We’d love to hear from you if you’re: 
  • experienced in giving business support, along with responsibility for facilities or office supervision 
  • good at communicating, both in writing and speaking 
  • able to work as part of a team, but also on your own initiative
  • flexible and focused on people
  • happy to multi-task and manage your own priorities and workload

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Rental deposit loan scheme

• Season ticket loan

• EV car lease scheme (for roles that meet the salary criteria)

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.

Polesden Lacey – RO, Great Bookham, Dorking, RH5 6BDBusiness Services Co-ordinator (Office Based) – B.pdf Compliance.Eligibility to Work in the UK

Closing Date: 22nd November 2026

To apply for this vacancy simply click the ‘apply’ button in the top right hand side of the page.

If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.uk

If you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we’ll support you as best as we can. For examples of how, please see our supporting you page.

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.

Before you apply -
Register now and turn on alerts for jobs like this!

  • To apply for this position, receive job notifications and manage your applications, click "Register with Diversity Jobs Group".
  • To apply for this position without registering, click "Apply with Customer".

By registering you agree to our terms and conditions.

Apply with Customer

IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.