Overview

Team Leader – Dyfed Powys and Swansea – Swansea

Permanent

£30,000

Are you a confident leader who’s passionate about making a difference?

Join The Forward Trust’s Camau team as a full-time Team Leader (35 hours per week), covering mandated locations across Dyfed Powys and Swansea. You’ll lead a team helping men on probation find and maintain stable accommodation, overcome barriers to housing and build a more positive future.

Working closely with probation, prison, housing and community services, you’ll help prevent homelessness, improve housing opportunities and reduce reoffending.

What you’ll be doing

  • Lead and inspire your team, providing supervision, coaching and support to help colleagues develop and achieve their targets.
  • Oversee service delivery, managing caseloads, allocating referrals and ensuring interventions meet performance and quality standards.
  • Make a real difference, supporting housing assessments, action plans and referrals to specialist services.
  • Build strong partnerships with probation, prison teams and community organisations to improve access to housing and support.
  • Monitor performance and quality, maintaining accurate records, completing audits and meeting reporting deadlines.
  • Promote safe, effective practice, ensuring risks are managed appropriately and service users receive high-quality support.

What we’re looking for

  • Experience of leading, supervising or supporting a team to achieve targets.
  • Strong communication and relationship-building skills, with the ability to work effectively with partner agencies.
  • Excellent organisational skills and the ability to manage competing priorities and deadlines.
  • Experience of assessments, risk management, case management or supporting people with complex needs.
  • A commitment to helping people overcome barriers, achieve housing stability and reduce reoffending.

Ready to lead a dedicated team, strengthen partnerships and help people build a more stable future? We’d love to hear from you!

 

All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks.

Please note if you have lived overseas within the last 5 years then checks may take longer.

 

Please see attached Job Description for full details

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits – 

  • Flexible working
  • Support for Families – We support our employees through every stage of family life by offering enhanced maternity and paternity pay for eligible employees who have completed 26 weeks’ continuous service, alongside family-friendly policies and a supportive, inclusive workplace. If you’d like more information about our family-friendly benefits, please contact our Recruitment Team at recruitment@forwardtrust.org.uk 
  • Training and development opportunities
    • Simply Health Cashback Scheme (optional)
    • Season Ticket Loan Scheme 
    • Cycle to work scheme
    • Crisis Loan Scheme
    • Electric Car Scheme
    • 3 x Wellbeing Days (pro rata’d for part time employees)
    • Access to Blue Light Card
    • 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
    • Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
    • Death in Service Payment (2x annual salary) 
    • Critical Illness Insurance (subject to qualifying criteria)
    Please note that we may close this vacancy early if we receive a high volume of suitable applications.
    Please note that remote roles may require occasional travel for site visits, training and meetings.
     
    Diversity at Forward Trust
    The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness. Please note that some of our roles may require a minimum period of sustained recovery (normally around 3 years). This is assessed on a case-by-case basis, and exceptions may be considered depending on the role and individual circumstances.

    When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.

    To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy click here.  

    We want our recruitment process to be accessible to everyone. If you require any reasonable adjustments at any stage, please let us know.
     
    Employee Screening and Eligibility to Work
    Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.

    If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.

     
    Our Commitment to Safeguarding
    We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability.

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