Overview

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. 

JOB PURPOSE

We are hiring a Part‑Time Client Advisor to join our Burberry team at Selfridges Manchester on a fixed‑term contract until 28 August 2027, working 28 hours per week with flexibility across days. In this role, you will build meaningful relationships with both new and existing clients, delivering a personalised and elevated Burberry experience that drives commercial success. Acting as a brand ambassador, you will inspire clients through your passion for fashion, craftsmanship and luxury. Reporting to the store management team, you will contribute to a welcoming, high‑performing retail environment.

 

RESPONSIBILITIES

  • Build strong, long‑term relationships with clients by delivering a personalised and engaging Burberry experience.
  • Inspire and advise clients through confident storytelling, styling expertise and in‑depth product knowledge.
  • Drive individual and store performance through a commercial mindset and client‑focused approach.
  • Maintain high standards of service, presentation and professionalism on the shopfloor.
  • Support client development initiatives, including retaining and reconnecting with existing clientele.
  • Work collaboratively with colleagues and management to contribute to a positive and inclusive store culture.

PERSONAL PROFILE

  • Experience delivering premium customer service within retail, hospitality or a service‑led environment.
  • A genuine passion for fashion, luxury and creating memorable client experiences.
  • Strong communication skills with the ability to engage a diverse client base.
  • Confident in styling, selling and advising across luxury product categories.
  • Commercially aware, proactive and motivated to contribute to shared success.
  • Flexible and adaptable, with availability to work across a part‑time rota.

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

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