Overview
Internal Auditor – London, Greater London
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
All the details
Marks & Spencer is on an exciting journey of transformation, and our Internal Audit & Risk team plays a critical role in supporting this change. We’re looking for an Internal Auditor to join our team and help deliver high-quality audit work across all areas of the business—both UK and international.
As an Internal Auditor, you’ll lead and deliver core audit activities from planning through to reporting. This is a wide-ranging role that gives you exposure to every part of M&S, working with stakeholders at all levels. You’ll assess the design and effectiveness of controls, identify improvements, and support continuous enhancement of our processes.
You’ll also have the opportunity to contribute to ad hoc projects, including investigations, data analytics, and risk management. Some UK and international travel may be required (up to 10%).
To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.
Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.
What you’ll do
Your key accountabilities will include:
- Lead and deliver core audit activities, including risk assessments, test programmes, and drafting reports in line with Internal Audit methodology.
- Engage stakeholders throughout audits, providing clear progress updates and driving timely completion of actions.
- Build strong relationships across the business to gain insight and support improvements.
- Maintain quality standards and deliver against KPIs while contributing to continuous improvement.
- Support annual audit planning by recommending audits and analytics work.
Who you are
Your skills and experience will include:
- Qualified professional (ACA, ACCA, or IIA preferred) with proven internal audit experience and strong knowledge of risk and control methodologies.
- Ability to design and deliver audit programmes from scratch, including risk assessment, controls evaluation, and report writing.
- Excellent communication and commercial acumen, capable of building strong stakeholder relationships and influencing effectively.
- Strong analytical and problem-solving skills, with the confidence to challenge constructively and make practical recommendations.
- Desirable: Experience in retail or multi-channel environments, knowledge of data analytics techniques, and Power BI skills.
What’s in it for you?
Working at M&S means being part of something bigger – helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
- Competitive holiday allowance with the option to buy more
- Discretionary bonus schemes linked to your performance and ours
- Strong pension and life assurance to help plan for the future
- Tailored induction and training to support your development from day one
- Exclusive perks and savings through our M&S Choices portal
- Market-leading family policies, including parental, adoption and neonatal leave
- 24/7 wellbeing support, including virtual GP access and mental health services
- One paid volunteer day a year to support a cause that matters to you
Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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